1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register, place an order, or interact with our website, we may collect:

• Name, email address, phone number, and shipping/billing address
• Payment details (processed securely via third-party payment gateways; we do not store your complete card details)
• Account login details, if you create an account

b) Non-Personal Information

• Browser type, device information, IP address, and location data
• Website usage data (pages visited, time spent, clicks, etc.) through cookies and analytics tools

2. How We Use Your Information

We use your information to:

1. Process and fulfill your orders
2. Provide customer support and respond to queries
3. Send order confirmations, shipping updates, and promotional offers (if you opt-in)
4. Improve website performance, user experience, and product offerings
5. Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted service providers (payment gateways, shipping partners, IT service providers) to complete your transactions
• Legal authorities if required by law, regulation, or court order
• Business transfers in case of a merger, acquisition, or sale of assets

4. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, track usage, and provide personalized recommendations.

You can manage or disable cookies in your browser settings, but some features of the website may not function properly without them.

6. Security of Your Data

We implement reasonable technical and organizational measures to safeguard your personal data, including:

• Secure Socket Layer (SSL) encryption
• Restricted access to personal data
• Secure payment processing via certified providers

However, please note that no online transmission or storage method is 100% secure.

7. Your Rights

Depending on your jurisdiction (India, EU, California, etc.), you may have the right to:

• Access and obtain a copy of your personal data
• Correct or update your information
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for marketing communications
• Opt-out of cookies and data tracking

To exercise these rights, contact us at namaste@rishi-talks.com.

8. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us for deletion.

9. International Data Transfers

If you access our website from outside India, your data may be transferred and processed in India where our servers are located. We ensure appropriate safeguards are in place for international transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal changes or business needs. Any changes will be posted on this page with the updated effective date.